Terms of Service

Effective date: June 26, 2026 · Last updated: June 26, 2026

These Terms of Service ("Terms") govern your use of the Convetrics Shopify app ("Convetrics," the "Service") provided by McDaniel Creative ("we," "us," "our"), available at mcdanielcreative.com/convetrics-app. By installing or using Convetrics, you ("you," "Merchant") agree to these Terms. Contact: mcdanielcreative@gmail.com.

1. The Service

Convetrics is a Shopify app that shows merchants where their orders come from — reading each order's conversion attribution from Shopify's Admin API (sessions, traffic source, landing page, UTM parameters, days to conversion), joining it with order economics and region-level geography, and aggregating it into dashboard reports you can export to CSV. Convetrics stores no customer personally identifiable information and requests only the read-only read_orders and read_products API scopes. It installs nothing on your storefront and does no shopper tracking. Convetrics is offered as a single subscription plan with all features included.

2. Account and installation

You install Convetrics by granting the requested permissions (read_orders and read_products). By doing so you represent that you are at least 18, have authority to bind the business that owns the store, will provide accurate configuration information, and will keep your Shopify account secure.

3. Subscription, pricing, and billing

The current price is listed at mcdanielcreative.com/convetrics-app and on the Shopify App Store listing. All paid subscriptions are billed through Shopify (using Shopify-managed pricing) and appear on your regular Shopify invoice; we do not collect or handle payment details directly. The subscription includes a free trial — if you do not cancel before it ends, you will be charged for the first billing period. You can cancel anytime from the Shopify admin; cancellation takes effect at the end of the current period. Refunds follow Shopify's standard merchant-app refund policy.

4. Acceptable use

You agree not to attempt to re-identify individuals from the aggregated data, combine exports with other datasets in ways that violate privacy laws, misrepresent reports as audited financial statements, reverse-engineer or interfere with the infrastructure, or resell the Service. We may suspend accounts that violate this section.

5. Merchant responsibilities

You are the data controller for your store's order data. You agree to disclose analytics processing in your storefront privacy policy, respond to customer rights requests (directly or via Shopify's GDPR webhooks), and comply with applicable laws. Where a written Data Processing Agreement is required, Section 8 constitutes that DPA.

6. Our responsibilities

We provide the Service substantially as described, apply commercially reasonable security, process order data only on your instructions, store no customer PII and request no scopes beyond the read-only read_orders and read_products, keep your data in our own database and never send it to third-party analytics/advertising/AI services, notify you within 72 hours of any confirmed breach, honor Shopify's standard GDPR webhooks, and delete all of your shop's data within 48 hours of the shop/redact webhook (which fires automatically after uninstall). We make commercially reasonable efforts to keep the Service available 24/7 but do not currently offer a written uptime SLA, and are not liable for downtime caused by Shopify or other services outside our control.

7. Intellectual property

We own all rights to the Convetrics software, branding, and design; you receive a limited, non-exclusive license to use the Service while your subscription is active. You retain all rights to your store's data and the reports produced from it. We may use anonymized, aggregated data (all shop identifiers removed) for product improvement and benchmarking only in a form that cannot reasonably be re-identified.

8. Data Processing Addendum (DPA)

This section constitutes the DPA required under applicable data-protection laws (EU/UK GDPR, Swiss FADP, California CCPA). You are the controller; we are the processor acting solely on your instructions. By design the data stored contains no direct identifiers — order IDs and totals, traffic attribution, and region-level geography (country, state, postal code); postal codes are the only field that could relate to an individual in combination with external data, and they are cleared on customers/redact. We process only on documented instructions, bind personnel to confidentiality, apply appropriate technical measures, use only the sub-processors listed in our Privacy Policy, assist with data subject requests, notify you of breaches within 72 hours, and delete your data on termination. International transfers rely on the Standard Contractual Clauses (Module Two).

9. Termination

You may uninstall anytime; your data is deleted within 48 hours via Shopify's shop/redact webhook. Export any reports you want to keep before uninstalling — historical attribution cannot be rebuilt after deletion. We may suspend or terminate access for Terms violations, non-payment, loss of Shopify authorization, or discontinuation of the Service (with 60 days' notice where possible).

10. Warranty disclaimer and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. ATTRIBUTION DATA ORIGINATES FROM SHOPIFY AND REFLECTS THE LIMITATIONS OF SHOPIFY'S OWN CONVERSION TRACKING. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PRIOR 12 MONTHS OR ONE HUNDRED U.S. DOLLARS ($100), AND WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR BUSINESS DECISIONS MADE IN RELIANCE ON THE REPORTS.

11. Indemnification

You will indemnify McDaniel Creative against claims arising from your use of the Service in violation of these Terms, your violation of applicable law, or your violation of third-party rights. We will defend you against third-party claims that the Service as provided infringes a U.S. intellectual-property right.

12. Governing law and disputes

These Terms are governed by the laws of the State of Utah, USA. Disputes will be resolved exclusively in the state or federal courts located in Utah. Both parties waive any right to a jury trial. Any claim must be brought within one year of the date it arose.

13. Changes to these Terms

We may update these Terms; the "Last updated" date reflects the most recent change, and material changes will be announced via the Convetrics admin and, where required, by email. Continued use after a change indicates acceptance.

14. Miscellaneous

These Terms (with our Privacy Policy) are the entire agreement and supersede prior agreements. If any provision is unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign in connection with a merger or sale. Notices to us go to mcdanielcreative@gmail.com. Neither party is liable for delays due to events beyond reasonable control.

15. Contact

McDaniel Creative
Email: mcdanielcreative@gmail.com
Website: mcdanielcreative.com/convetrics-app