Find out why they didn’t check out.
Most stores see that carts get abandoned — never why. Prevey catches leaving shoppers with a one-tap exit-intent survey, follows up by email on the carts you can reach, and turns the answers into a clear picture of what’s costing you sales.
Self-reported attribution, straight from the shopper.
Ad platforms tell you what they think happened. Prevey asks the only person who actually knows — the shopper who walked away — and hands you the answers in plain language.
Exit-intent survey
A lightweight modal fires the moment a shopper with items in their cart moves to leave. One tap to answer — no friction, no account required.
Email follow-up
For carts you can reach — logged-in customers or captured emails — Prevey schedules a branded survey email hours after abandonment, on autopilot.
Response dashboard
Every answer rolls up into ranked reasons, response rates, and trends over time — so the “why” behind lost sales is finally something you can act on.
Recover with a reward
Offer a discount code as a thank-you for completing the survey, then watch recovered orders get matched back automatically so you can measure real revenue.
AI insight summaries
On Growth and up, Prevey reads your free-text answers and surfaces the top recurring themes — the patterns you’d miss scrolling responses one by one.
Made for merchants
Installs from your Shopify admin, themed to your store, A/B-testable, and exportable to CSV. No developers, no checkout scripts, no maintenance.
Insightful for you. Considerate to your shoppers.
Prevey is built consent-first: IP addresses are hashed, the modal honors your storefront’s cookie banner, and shoppers can have their data exported or deleted at any time. We never sell data — to anyone, on any plan.
- IP addresses hashed with a per-shop salt — never stored raw
- Respects storefront cookie-consent choices
- One-click GDPR data export & deletion built in
- No third-party advertising cookies or fingerprinting
The fine print, kept readable.
Exactly what Prevey collects, how it’s handled, and the terms of use.
Questions? mcdanielcreative@gmail.com